Returns and Refunds

Returns & Refund Policy

Thank you for your purchase and we do hope that you are happy with your purchase. If, however, you are not entirely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.

Returns

You have 14 (fourteen) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Return Process

To return an item, please email admin@roscoetac.co.za with a reason for your request for a return and refund or exchange.

For defective or damaged products, please include photos.

After you notified us of the return, place the item securely in its original packaging and send it to the following address:

Roscoe Tactical & Hunting
14 De Wet Street
Northcliff
2195

Please note that you will be responsible for all return shipping charges.  We strongly recommend that you make use of a trackable method (postnet or courier services) to send your parcel.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. Please allow 2 (two) days from the receipt of your item to process your refund or exchange.

Please note that shipping costs are not refundable.

Warranties

Warranty of products are subject to intended use as stipulated by manufacturer. Abuse of products does not validate warranty.

Contact Us

If you have any questions on our return policy, please contact us at admin@roscoetac.co.za

 

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